Can you support my scenario
HEllo,
Here is my scenario:
I have 3 plans
1.Free
2. Personal
3.Business
For personal plan I have limit 6 cameras. I charge $2 par camera inside plan mothly, another work if you have 2 cameras you should pay $4. In case you go above 6 I force you to switch plan to Business
In Business I offer 12 cameras, but I say, you should pay now $12 monhtly fee and $2.5 per each camera above 6
Ans so on
Now what I have here is:
I can make hard limit 6 cams included and monthly fee. Which is not good
I can make 0 included with overage. But then I cant control limit, I mean I like that your system throws 412 in case user hit the limit.
Only one way I see to implement is to have 2 items per camera item
First item will provide hard limit, I set 6 with no overage
Second item I set 0 but with overage and $2 price.
I can check first item first and if it doent throw exception proceed to second item.
It seems to be working, just makes more calls
Any other way to implement our logic ?
Regards
Aleksey
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1 Posted by Jess Pendley on 11 Aug, 2014 05:00 PM
Hi Aleksey --
I think the best way to approach it, would be to configure your "Personal" plan like the example here, where there is a hard limit of 6 items and an overage of 0.
For the "Business" plan, I would configure it like this example, where you include 6 items and offer an overage of 6 more at an additional price.
Let me know if you need anything else.
Jess Pendley closed this discussion on 11 Aug, 2014 05:00 PM.
Aleksey Telyshev re-opened this discussion on 11 Aug, 2014 05:55 PM
2 Posted by Aleksey Telyshe... on 11 Aug, 2014 05:55 PM
Hello,
I guess it is still doesnt answer my question. Your scenario considet
that Personal plan has 6 Cameras and I charge 6*2 as part of plan. And
cant go over the limit. But my plan logis is:
User can have 0-6 cameras and system should charge him on actual number
cameras configured at the moment but prevent him go above hard limit
which is 6.
Only solution I see is to configure 2 items, for instance
camera_hard: hard limit 6 with total monthly fee 0
camera_soft: soft limit 0 and $2 per overage
I have to change camera_hard and change camera _soft in case camera_hard
didnt throw an exception.
It should work but just not atomic which slightly shaky.
Thanks
Aleksey
3 Posted by Aleksey Telyshe... on 12 Aug, 2014 07:47 PM
Hello,
Still want to get back to my question, I dont think your scenario covers
my use case. I need way to prevent overage after certain number. And I
dont see anything like this built in in your system. Is it just gap in
your use cases ?
So what I have is this
1. Free
2. Personal
3. Business
For personal plan I have limit 6 cameras. I charge $2 par camera
CONFIGURED camera monthly, another word if you have 2 cameras you should
pay $4. In case you go above 6 I force you to switch plan to Business
In Business I offer 12 cameras, but I say, you should pay now $12
monthly fee and $2.5 per each camera above 6
Ans so on
Now what I have here is:
I can make hard limit 6 cams included and monthly fee. Which is not good
I can make 0 included with overage. But then I cant control limit, I
mean I like that your system throws 412 in case user hit the limit.
Only one way I see to implement is to have 2 items per camera item
First item will provide hard limit, I set 6 with no overage
Second item I set 0 but with overage and $2 price.
I can check first item first and if it doent throw exception proceed to
second item.
It seems to be working, just makes more calls
Any other way to implement our logic ?
Regards
Aleksey
4 Posted by Jess Pendley on 12 Aug, 2014 07:54 PM
Hi Aleksey --
I'm sorry if I'm not understanding what you're asking, but if you do not want your customers to go over the amount of the item included then you would set the overage to 0. Anything over that would be the price that they pay for each additional item.
From the docs:
5 Posted by Aleksey Telyshe... on 12 Aug, 2014 08:02 PM
Lets take a look at my plan:
Billing Information
Monthly Amount
Charge Code
Does this plan have a setup fee? YesNo
Setup Charge Amount
Setup Charge Code
I have 0 monthly, right ?
But I have this:
Tracked Items
NAME
CODE
QUANTITY INCLUDED
OVERAGE AMOUNT
RESET MONTHLY
users
users
cameras
cameras
sites
sites
So it is hard limit, correct ? User cant have more then 6 cameras.
But user is not charged !
To charge user I have set monthly amount into 12 (but in this case I
overcharge user in case he has 2 cameras only)
Or I have to say for camera quantity included = 0 and overage amount =
2.0
But then your system will not prevent user create 7 cameras.
I want to have max cameras = 6 and quantity included 0 and overage
amount =2.0
What yo dont have, you cant prevent user go above some number in case
Overage selected.
Hope it is clear.
Regards
ALeksey
Support Staff 6 Posted by Marc Guyer on 13 Aug, 2014 04:10 PM
Hi Aleksey -- Items can either be a soft limit or a hard limit but not both. You could either enforce the hard limit in your app or use a second item as you suggest (but you're correct that it wouldn't be atomic).
7 Posted by Aleksey Telyshe... on 13 Aug, 2014 04:22 PM
Hello Mark,
Thanks for the answer. I am going to use this workaround. BTW is there
any chance that my use case could be considered as valid and you
implement support for it ? Something like "Optional cap on soft limit"
Thanks
Aleksey
8 Posted by Jess Pendley on 13 Aug, 2014 06:17 PM
Hi Aleksey --
I'll pass your request and use scenario on to our development team. If you need anything else, please don't hesitate to ask.
Thanks!
Jess Pendley closed this discussion on 13 Aug, 2014 06:17 PM.