Paypal Approval Page

jon's Avatar

jon

18 Nov, 2011 07:59 PM

I've just upgraded from the free Developer version of CG to the Starting Up plan. So only now am I noticing that when my customers get redirected to Paypal, my company's name isn't mentioned anywhere, it just mentions "Chargevault", which I assume is another name for CG?

Is there anyway to fix this?

  1. Support Staff 1 Posted by Marc Guyer on 18 Nov, 2011 10:10 PM

    Marc Guyer's Avatar

    Hi Jon -- This is something we've been working with PayPal to change for quite some time. We've only just in the past week received notice from PayPal that it's now possible to make the merchant's (your business) name show up in the preapproval workflow. We will be changing our PayPal support to enable this new feature as soon as possible. When we do, we' notify all standard PayPal users about the change.

  2. Marc Guyer closed this discussion on 18 Nov, 2011 10:10 PM.

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