Editing Customer Communication Templates
We used to be able to edit our templates in CG with a WYSIWYG editor. That is no longer the case, we have to dig through the code, and the preview is wonky.
Is this a bug? Or is this a change that is staying?
Thank you,
Kim
Discussions are closed to public comments.
If you need help with Cheddar please
start a new discussion.
Keyboard shortcuts
Generic
| ? | Show this help |
|---|---|
| ESC | Blurs the current field |
Comment Form
| r | Focus the comment reply box |
|---|---|
| ^ + ↩ | Submit the comment |
You can use Command ⌘ instead of Control ^ on Mac
Support Staff 1 Posted by Meghan Turner on 04 Jun, 2018 10:20 PM
Hi Kim,
We're looking into it. Get back to you shortly with more information!
Meghan
2 Posted by Marcela Poffald on 05 Jun, 2018 04:18 PM
Hi Kim,
Sorry it's taken us a bit to get back to you on this. I've checked with the team, and Cheddar has never offered a WYSIWYG editor, but if the preview functionality isn't working properly, that's definitely something we should look into. Could you give me a bit more detail on what problems you're having with previewing events? What happens when you click "Preview" and then select an event to preview?
Marcela
3 Posted by Marcela Poffald on 19 Jun, 2018 03:04 PM
Hi Kim,
We haven't heard from you in a while on this issue, so I'm going to go ahead and close this discussion. If you're still having issues with the preview functionality, please let us know! Just reply to this discussion and it'll automatically reopen. Thanks!
Marcela
Marcela Poffald closed this discussion on 19 Jun, 2018 03:04 PM.