Changing plans
We want to change our pricing plans to remove the 30-day free trial feature (because we now have a free quick-try plan). If we change the definition of our pricing plans to bill immediately upon sign-up, what happens to clients who are on those plans who are still in the 30-day free trial they signed up for? Will they be billed immediately, or at their next scheduled bill date?
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Support Staff 1 Posted by Marc Guyer on 11 May, 2010 09:12 PM
Customers who are already subscribed will keep their "next bill date". So, those customers will finish their trial.
Marc Guyer closed this discussion on 11 May, 2010 09:12 PM.