one-time billing for pay pal transaction

Jane

15 Dec, 2011 04:25 PM

Is Cheddar able to handle one-time invoices billed to someone using Paypal as their method of payment? I just attempted a one-time invoice, but received a "(422:6000) The transaction was declined" error message. I remember this going through fine for other customers who had a credit card on file. Please help!

Thanks!

Jane

  1. #1 Posted by Marc Guyer Support staff on 15 Dec, 2011 05:00 PM

    It is possible. The message from PayPal for the transaction you're referring to was "This transaction cannot be processed. Please enter a valid credit card number and type". The customer's credit card which backs their PayPal account is somehow invalid.

  2. #2 Posted by Jane on 15 Dec, 2011 06:43 PM

    Thanks for the prompt response! Very helpful to know. I'll have the client update his PayPal info or just switch to credit card payment.

    Jane

  3. Dean closed this discussion on 18 Jan, 2013 03:56 PM.

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