Error 401 2001

lucas.kennedy

23 Jun, 2016 01:06 PM

Hello,

Since the 21st of June i am experiencing the error Code: 401 AUXCODE: 2001 on all my transactions, creations, cancellations, etc...
I am using Ogone and our configuration hasn't change since a long time. So i was asking myself if you had had similar cases during the last days or if you had any idea of what it could be ?

Sincerely,

Lucas Kennedy

  1. #1 Posted by Drew Songer on 23 Jun, 2016 03:53 PM

    Hi Lucas,

    Ogone is returning NCERROR=50001111 every time CG runs anything. According to their docs, that means "Data validation error" but no additional information. I think you are going to have to contact Ogone to see if there's something wrong with your account there. It happens on every call so I don't think we're sending "invalid" data on every call.

    Please keep us informed about what you find our so that we can facilitate any changes if needed.

    Best,
    Drew

  2. Marcela Poffald closed this discussion on 11 Apr, 2018 04:00 PM.

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