Home → Problems →

Problem calling customers/get

• Edit

Steve Wash

18 May, 2016 09:51 AM

I'm using the C# Wrapper and calling the GetCustomer method. I've confirmed that both my product code and customer id are valid.

https://cheddargetter.com/xml/customers/get/productCode/{PRODUCT_CODE}/id/{CUSTOMER_ID} returns a 404. Has something been changed?

1. Support Staff 1 Posted by Marc Guyer on 18 May, 2016 12:22 PM

   

   Hi Steve -- Can you post the {PRODUCT_CODE} and {CUSTOMER_ID} you're using here?

   • Edit

2. 2 Posted by Steve on 18 May, 2016 12:41 PM

   

   https://cheddargetter.com/xml/customers/get/productCode/WARRANTY_WATCHER/id/0e791d93-b004-4617-8041-d8387c8edb99

   • Edit

3. 3 Posted by Steve Wash on 18 May, 2016 01:18 PM

   

   https://cheddargetter.com/xml/customers/get/productCode/WARRANTY_WATCHER/id/0e791d93-b004-4617-8041-d8387c8edb99

   • Edit

4. Support Staff 4 Posted by Marc Guyer on 18 May, 2016 01:31 PM

   

   Thank you. The id param you're using is actually the code param:

   https://cheddargetter.com/xml/customers/get/productCode/WARRANTY_WA...

   Any id is CheddarGetter's unique identifier for a record. The code is your unique identifier for the record.

   • Edit

5. Marc Guyer closed this discussion on 18 May, 2016 01:31 PM.

6. Steve Wash re-opened this discussion on 18 May, 2016 01:52 PM

7. 5 Posted by Steve Wash on 18 May, 2016 01:52 PM

   

   I don't know if you have any connection to the people who write the open source wrappers (other to promote them on your website), but if you do, you might tell them that this could have been a lot clearer. They could have two methods, GetCustomerByCode and GetCustomerById or a default parameter. It's free and it seems to work, but I'd think someone would want to avoid having the same question come up again and again.

   • Edit

8. Support Staff 6 Posted by Marc Guyer on 18 May, 2016 01:58 PM

   

   The c# wrapper is community contributed and, no, we don't have any official relationship with the contributor(s). If I'm not mistaken, there are more than 1. Which one are you using? If you have a suggestion or a contribution, you should be able to bring that up with the package maintainer.

   • Edit

9. Marcela Poffald closed this discussion on 11 Apr, 2018 03:59 PM.