Transaction issues from over the weekend

Lindsey Long's Avatar

Lindsey Long

04 Apr, 2016 01:03 PM

Were there some issues processing payments this weekend? It appears that all Cheddar transactions from yesterday were processed after midnight last night and even Saturday's weren't processed until then. Please let me know what happened.

Thanks

  1. 1 Posted by Drew Songer on 04 Apr, 2016 03:10 PM

    Drew Songer's Avatar

    Hi Lindsey,

    We experienced a database maintenance event over the weekend. These do not occur very often, but they are normal. As you may be able to tell, the CheddarGetter recurring engine is fault tolerant and is capable of queuing transactions to be billed in such events.

    Best,
    Drew

  2. Drew Songer closed this discussion on 04 Apr, 2016 03:10 PM.

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