Outstanding invoices
Hello,
For testing purpose we temporaly change our plan as a recurring
plan (2€ per day). We yestarday created a customer (named
"Phil Bad" -
https://cheddargetter.com/admin/customers/invoice-history/id/364e4e...)
that has change from "Free Trial" to "Synchroteam". The first
payment and invoice is OK (Invoice #267) but
the today invoice (#268) is on "Outstanding" status and the payment
has not been done.
Can you explain me?
Thanks and regards
Nicolas PINAULT
Synchroteam
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Support Staff 1 Posted by Marc Guyer on 25 Nov, 2011 11:01 PM
An invoice can be "outstanding" without a transaction attempt if the billing date for the invoice has passed but CG's billing engine has not yet transacted the invoice.
Nicolas PINAULT closed this discussion on 07 Dec, 2011 11:06 AM.