can't access the platform

ernst's Avatar

ernst

17 Jun, 2015 07:19 AM

can't access the platform, everything results in a connection time out.... http://take.ms/halS4

  1. 1 Posted by Ivan Krumov on 17 Jun, 2015 10:47 AM

    Ivan Krumov's Avatar

    Traceroute to cheddargetter.com ends at
    xe-1-0-0.mpr1.dfw5.us.zip.zayo.com [64.125.27.234] after which it times out.

  2. Support Staff 2 Posted by Marc Guyer on 17 Jun, 2015 01:26 PM

    Marc Guyer's Avatar

    Hi Ivan -- It looks like you have a routing issue from your location. We have zero other reports of any timeouts and our external monitoring confirms that we're up and have been. Are you still experiencing this timeout?

  3. 3 Posted by Ivan Krumov on 18 Jun, 2015 07:25 AM

    Ivan Krumov's Avatar

    Hi Marc,
    You were right. The issue has resolved by itself.

  4. Marc Guyer closed this discussion on 18 Jun, 2015 02:28 PM.

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