Log in screen is blank

Elyssia Schaeffer's Avatar

Elyssia Schaeffer

14 Nov, 2014 06:37 PM

Hi there, when i try to log in to my account i'm getting a blank screen. I've restarted my computer and tried a new browser. Any suggestions?

  1. Support Staff 1 Posted by Marc Guyer on 14 Nov, 2014 07:18 PM

    Marc Guyer's Avatar

    Hi Elyssia -- That's weird. We're taking a look here.

  2. 2 Posted by Elyssia Schtakl... on 14 Nov, 2014 07:33 PM

    Elyssia Schtaklef's Avatar

    Thanks Marc, i'm inclined to think it's something on my end as a coworker
    was able to log in with my creds. I have cleared cache, used a new browser,
    restarted and with no luck though.

  3. Support Staff 3 Posted by Marc Guyer on 17 Nov, 2014 02:01 PM

    Marc Guyer's Avatar

    Interesting. Are you still experiencing the issue?

  4. 4 Posted by Elyssia Schtakl... on 17 Nov, 2014 05:19 PM

    Elyssia Schtaklef's Avatar

    I'm not. Opening an incognito window worked. Thanks!

  5. Marc Guyer closed this discussion on 08 May, 2015 08:03 PM.

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