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Pietro Tibaldeschi's Avatar

Pietro Tibaldeschi

07 Nov, 2011 09:17 AM

Ciao,
I get this error, for a transaction:
"2011-11-06 20:03:45 DECLINED - The total amount of all payments exceeds the maximum total amount for all payments 1130.14 " Can you give me an idea to get the money? Ciao, Pietro.

  1. Support Staff 1 Posted by Marc Guyer on 07 Nov, 2011 01:15 PM

    Marc Guyer's Avatar

    Hi Pietro -- PayPal preapprovals are limited to one year or a total amount of payments (USD 2000 or the equivalent in your chosen currency), whichever occurs first. If the customer updates their payment info, the preapproval can be reset.

  2. Dean closed this discussion on 18 Jan, 2013 03:21 PM.

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