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How to change the Bill-To address in the Web Interface?

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Jeroen Maljers

04 Aug, 2014 02:43 PM

Hello,

How can I change the Bill To address in the Web Interface?

Regards,

Bert

1. 1 Posted by Jess Pendley on 04 Aug, 2014 02:48 PM

   

   Hi Bert --

   Under the "Customers" tab, search for the customer in question. In the "subscription information" for that customer, click the edit button next to their payment information. Thats where you can update their address.

   If you need anything else. please let me know.

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2. Jess Pendley closed this discussion on 04 Aug, 2014 02:48 PM.

3. Jeroen Maljers re-opened this discussion on 06 Aug, 2014 06:54 AM

4. 2 Posted by Jeroen Maljers on 06 Aug, 2014 06:54 AM

   

   I see the small popup, but there is no option to change the address.
   Check out the screenshot. Where do I change the address?

   • swydo-payment-change.jpg 49.3 KB
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5. 3 Posted by Jess Pendley on 06 Aug, 2014 01:41 PM

   

   Hi Bert --

   My apologies for the confusion, in order to change the billing address you must select "update payment method".

   This is something that we'll be streamlining in the future, but for now that's how you update that address.

   Thanks!

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6. Jess Pendley closed this discussion on 06 Aug, 2014 01:41 PM.