Change plan to free
I am curious to wonder why it is need to add credit card information to change a canceled free plan to a another free plan?
This person was in grandfathered as a gold member in our system from before we were using cheddargetter. He is now a basic free limited member and since he doesn't have any credit card information, the system will not allow me to move him to another free membership. Please advise me if I am missing something.
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1 Posted by Bryan Neely on 24 Jul, 2014 07:09 PM
Never Mind. I figured it out. I am sorry to have bothered you. I changed the date of the next payment today and was able to update.
2 Posted by Jess Pendley on 24 Jul, 2014 07:10 PM
No a problem Bryan.
Please let us know if there's anything else that I can help you with.
Jess Pendley closed this discussion on 24 Jul, 2014 07:10 PM.