Slowness for API?

Nicolas PINAULT's Avatar


12 May, 2014 12:16 PM

Most API access (create Customer, create one-time invoice,...) are very slow since this morning. Any issue? Please help very quickly because our prospect can't create trials on our Web Site during your API fails.
Thanks and regards,

  1. 1 Posted by Jess Pendley on 12 May, 2014 02:43 PM

    Jess Pendley's Avatar

    Hi Nicolas --

    There was a temporary issue with our sequence queue that was preventing any new invoice creation and was causing timeouts. Everything should be behaving normally now and we've added additional alerts to prevent this from happening again.

    We apologize for the inconvenience and if you need anything else, please let us know.

  2. Jess Pendley closed this discussion on 12 May, 2014 02:43 PM.

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