change charge date

john's Avatar


14 Oct, 2011 03:34 AM

How do I change the charge date, is it possible to get them to all align?

  1. Support Staff 1 Posted by Marc Guyer on 14 Oct, 2011 02:18 PM

    Marc Guyer's Avatar

    Hi John --

    How do I change the charge date, is it possible to get them to all align?

    You can change the charge date for an individual customer via the API or the admin GUI. It is possible to align them but this is not officially supported.

  2. 2 Posted by john on 14 Oct, 2011 05:38 PM

    john's Avatar

    Thank you,
    Ok, think I found it, though it isn't obvious to me atleast:
    Customer > Pricing Plan > Edit >
    It is asking for the credit card detail again (they signed up via paypal),
    is this how you are suggesting? Will it always ask for CC details again when
    making a change?

  3. Support Staff 3 Posted by Marc Guyer on 15 Oct, 2011 10:09 PM

    Marc Guyer's Avatar

    Changing the charge date for a PayPal customer isn't currently supported in the GUI. You can do it via the API however. If you only need to change 1 or 2, we can do it for you.

  4. 4 Posted by john on 17 Oct, 2011 05:27 AM

    john's Avatar

    Thanks Marc,
    I tackled the API and won.

  5. Marc Guyer closed this discussion on 18 Oct, 2011 02:51 PM.

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