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gotstu's Avatar


22 Sep, 2011 04:11 AM

Hi there,

Hoping someone can help me.

Lets say I have 2 plans. Free Trial and Paid. A user signs up and chooses Free Trial, uses for a week, and then switches to Paid. Using a hosted page, how do I prevent user from going back to trial.

I have see the tracked items and have read in other posts that I need to use the API (SetItemValue in C# I think) to set a value using the code that you set and that some how that will prevent a user from going back?



  1. Support Staff 1 Posted by Marc Guyer on 23 Sep, 2011 01:46 PM

    Marc Guyer's Avatar

    Hi Stuart. I'm assuming you're using the API directly to signup customers on the free plan. You can set your 'free' plan to be 'inactive'. Inactive plans are not available in the hosted pages but you can still manually use it or use it via the API.

  2. 2 Posted by gotstu on 23 Sep, 2011 03:16 PM

    gotstu's Avatar

    Hi Marc,

    Then that is what we'll do.


  3. Marc Guyer closed this discussion on 23 Sep, 2011 03:34 PM.

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