How do I cancel member subscriptions & then cancel CheddarGetter?
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Support Staff 1 Posted by Marc Guyer on 19 Sep, 2011 02:17 PM
Hi Chris -- We can cancel your account for you. Would you like to cancel right away?
2 Posted by chris.m on 20 Sep, 2011 02:01 PM
Hi Marc,
Yes please cancel right now. We'll have to relook at billing when we're more ready.
Thanks,
Chris M
Support Staff 3 Posted by Marc Guyer on 20 Sep, 2011 03:30 PM
Ok Chris. Your account is canceled. You can reenable it at any time here: https://cheddargetter.com/admin/billing
I see that you have some active subscriptions in your account (with PayPal preapprovals). I suggest canceling each one within the CG GUI. Just click on the pencil icon next to the customer's subscription and click 'cancel subscription'.
Dean closed this discussion on 16 Aug, 2012 01:57 PM.