Possible bug with send-email API

mikey's Avatar


16 Dec, 2013 05:58 AM

Hi, I'm having difficulty getting https://cheddargetter.com/developers#send-email to work - I'm managing three apps, PATHWRANGLER_DEV, PATHWRANGLER_STAGING and PATHWRANGLER - I've got send-email working just fine on the first two, but not the third. I've checked and rechecked all the settings on each of the three apps, they seem identical, and the API response returns the same customer info as the first two apps, so I'm not being informed of any errors. Any idea what's wrong?

  1. Support Staff 1 Posted by Marc Guyer on 16 Dec, 2013 01:57 PM

    Marc Guyer's Avatar

    Hi Mikey -- It looks like you're trying to send email for the pending invoice which isn't due yet and hasn't been transacted. I found 400 status errors in your log:


    You should also be receiving the 400 from the API.

  2. 2 Posted by mikey on 16 Dec, 2013 10:04 PM

    mikey's Avatar

    Oh yes, there were plenty of those. I was testing the API on both pending
    and non-pending invoices, got a 400 error response as expected on the
    pending ones, and the customer XML data response on the non-pending ones.
    On my Dev and Staging environments, when I got the customer XML response,
    the API sent the emails as expected, but on my Production environment, on
    non-pending invoices, customer XML but no email, and nothing in the
    response to suggest any error. Thoughts?


  3. Support Staff 3 Posted by Marc Guyer on 16 Dec, 2013 10:47 PM

    Marc Guyer's Avatar

    Can you post your API request params here for our further review?

    On Monday, December 16, 2013, mikey wrote:

  4. Jess Pendley closed this discussion on 06 Jun, 2014 03:25 PM.

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