Multiple Errors for Last Name being too long and email address being too long?

edo's Avatar

edo

25 Aug, 2011 01:26 AM

I just realized that I've had multiple transactions declined because your system said the last name or email address is too long?

Is this really something? I can't believe how many transactions I've lost...

errors: lastName:stringLengthTooLong

         code:stringLengthTooLong
  1. Support Staff 1 Posted by Marc Guyer on 25 Aug, 2011 02:44 PM

    Marc Guyer's Avatar

    Hi Edo -- We increased those length limitations a while back. It looks like you haven't had any errors in about 3 weeks. Is this still a concern?

  2. Dean closed this discussion on 16 Jan, 2013 09:34 PM.

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