Set Item - Returns quantity:notLessThanOrEqual

John Siladie's Avatar

John Siladie

11 Feb, 2010 07:42 PM

I seem to get the following error at times when trying to update the quantity of an item after a subscription update.

Below is an example of what is returned in the CheddarGetter error logs:

02/11/2010 14:11:34 91255 412 quantity:notLessThanOrEqual '8' is not less than or equal to '0'
quantity:notLessThanOrEqual: '8' is not less than or equal to '0'

  1. Support Staff 1 Posted by Marc Guyer on 11 Feb, 2010 07:57 PM

    Marc Guyer's Avatar

    You will get that error if the overage amount and quantity included on the customer's subscribed plan are both set to zero. This configuration effectively means that customers subscribed to the plan can't have any of the item.

  2. 2 Posted by John Siladie on 11 Feb, 2010 08:28 PM

    John Siladie's Avatar

    Hey Marc,

    Our intention is to track the number of users (items) on a free plan.
    Currently when new users are added/removed on our system we can call
    Add/Remove Item to CheddarGetter which seems to work fine for the most part.
    Is there any way to set this item number for tracking purposes on a free
    plan that has no overage or quantity included?


  3. Support Staff 3 Posted by Marc Guyer on 11 Feb, 2010 08:40 PM

    Marc Guyer's Avatar

    No, the only way to do that would is to have some quantity included for the item on the free plan.

  4. 4 Posted by John Siladie on 11 Feb, 2010 08:56 PM

    John Siladie's Avatar

    Ok, thanks Marc.

  5. Marc Guyer closed this discussion on 11 Feb, 2010 09:11 PM.

Discussions are closed to public comments.
If you need help with Cheddar please start a new discussion.

Keyboard shortcuts


? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

28 Mar, 2024 10:45 PM
24 Jan, 2024 08:33 AM
11 Jan, 2024 07:13 AM
30 Nov, 2023 02:07 AM
22 Nov, 2023 08:41 AM