Set Item - Returns quantity:notLessThanOrEqual
I seem to get the following error at times when trying to update the quantity of an item after a subscription update.
Below is an example of what is returned in the CheddarGetter error logs:
02/11/2010 14:11:34 91255 412 quantity:notLessThanOrEqual '8' is
not less than or equal to '0'
quantity:notLessThanOrEqual: '8' is not less than or equal to
'0'
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Support Staff 1 Posted by Marc Guyer on 11 Feb, 2010 07:57 PM
You will get that error if the overage amount and quantity included on the customer's subscribed plan are both set to zero. This configuration effectively means that customers subscribed to the plan can't have any of the item.
2 Posted by John Siladie on 11 Feb, 2010 08:28 PM
Hey Marc,
Our intention is to track the number of users (items) on a free plan.
Currently when new users are added/removed on our system we can call
Add/Remove Item to CheddarGetter which seems to work fine for the most part.
Is there any way to set this item number for tracking purposes on a free
plan that has no overage or quantity included?
Thanks,
John
Support Staff 3 Posted by Marc Guyer on 11 Feb, 2010 08:40 PM
No, the only way to do that would is to have some quantity included for the item on the free plan.
4 Posted by John Siladie on 11 Feb, 2010 08:56 PM
Ok, thanks Marc.
Marc Guyer closed this discussion on 11 Feb, 2010 09:11 PM.