Errors entering new billing info
When I add a new clients information in after it has been submitted already from a previous new client entry (without shutting down computer) it throws an error saying that account already exists. Any ideas.
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Support Staff 1 Posted by Marc Guyer on 17 Oct, 2013 10:59 PM
Are you entering it into the hosted pages rather than the admin GUI?
On Thursday, October 17, 2013, andy wrote:
2 Posted by Thomas Eastes on 17 Oct, 2013 11:28 PM
Yes, sv.chargevault.com.
Support Staff 3 Posted by Marc Guyer on 17 Oct, 2013 11:31 PM
The hosted pages thinks you're the same person by design. Try
https://CheddarGetter.com/admin/customers/new
On Thursday, October 17, 2013, andy wrote:
4 Posted by Thomas Eastes on 17 Oct, 2013 11:40 PM
Thanks so much that makes sense! Great customer support!
Marc Guyer closed this discussion on 18 Oct, 2013 02:45 PM.