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PayPal-linked customer & API operations

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marco

14 Jul, 2011 12:57 PM

Hi there,

we are seeing the end of the black tunnel in integrating our SAAS with CG.

When I create a customer with a subscription using the PayPal Gateway I can see the customer on my backoffice but this he is in CANCELED state. This is the message I can see while entering in his details:

"This customer was canceled on 07/14/2011. Enter payment information to activate."

What can that be?

Other question: is it possibile using your APIs to completely remove a customer? If yes, how can I can accomplish it?

Thanks,
Marco

1. Support Staff 1 Posted by Marc Guyer on 18 Jul, 2011 01:51 PM

   

   "This customer was canceled on 07/14/2011. Enter payment information to activate."

   Hi Marco -- That's message isn't very helpful, I know. CG places a pending PayPal customer in a special canceled state ("paypal-wait") until the customer has completed the PayPal workflow and approved the preapproval.

   Other question: is it possibile using your APIs to completely remove a customer? If yes, how can I can accomplish it?

   Yes -- customers/delete: https://cheddargetter.com/developers#delete-customer

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2. Dean closed this discussion on 16 Jan, 2013 09:25 PM.