ERROR 422:6000 - The transaction was declined

Jonathan Benassaya's Avatar

Jonathan Benassaya

23 Sep, 2013 09:46 PM

This comment was split from the discussion: NEED YOUR FEEDBACK

What's the meaning of this error and when does it happen:

A transaction failed to process for Stream Nation via PayPal.

The customer has been notified via email about the declined transaction with instructions to remedy the problem.

We will continue to attempt the transaction over the next several days or so but eventually we'll give up and the customer's subscription will be canceled.


email:[email blocked]
plan: 100 GB Monthly Plan

method: ***


id: 4aaa2cd1-2388-11e3-a374-bc764e04674e
date: 2013-09-23T13:10:03+00:00
amount: 5.00
response: declined

reason: The email [email blocked] is invalid. It may not be registered in PayPal's system yet


422:6000 - The transaction was declined

  1. 1 Posted by Dean on 23 Sep, 2013 09:49 PM

    Dean's Avatar

    Hi Jonathan,

    This is a general error we receive from PayPal and I'm afraid that's all the information we have. We're not exactly sure why it's declined but it may be something on PayPal's side - we would suggest contacting them for more information.


  2. Jess Pendley closed this discussion on 21 Nov, 2013 07:50 PM.

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