Validation failure on hosted subscription page
I was trying out your service this morning. I set up some plans and tried to subscribe to Monthly[1].
See the attached picture for my experience. I filled out all of the fields, pressed subscribe, at which point, "Form validation failed" and I got three "A value is required" messages under First Name, which I had filled out.
What am I missing?
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cheddar1.png
72.8 KB
cheddar1.png
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Support Staff 1 Posted by Marc Guyer on 15 Jun, 2011 02:59 PM
Hi Keith -- you've stumbled upon a bug introduced with the new feature to customize which fields are displayed/required on the hosted pages. Thanks for bringing this to our attention. We'll get right on it!
Support Staff 2 Posted by Marc Guyer on 15 Jun, 2011 03:09 PM
In the meantime, you can turn on the fields here: https://cheddargetter.com/admin/hosted-settings/fields so that you can at least continue to evaluate the system. We'll let you know when this bug is fixed.
Support Staff 3 Posted by Marc Guyer on 16 Jun, 2011 08:22 PM
Ok, Keith -- You should be all set and now we have a regression test for that scenario. Thanks again for the clear report!
Marc Guyer closed this discussion on 16 Jun, 2011 08:22 PM.