Promo Code Field

Mixify Sales's Avatar

Mixify Sales

07 May, 2013 01:06 AM

Trying to turn the promo code input on the in the form fields and keep getting when I try to save:

"500: An unexpected error occured. Please try again later."

Please help, we just released a promotion today!

  1. Support Staff 1 Posted by Marc Guyer on 07 May, 2013 02:04 AM

    Marc Guyer's Avatar

    Fixed that 500 for you. The prefs where saving. The error happened after. All better now.

  2. Marc Guyer closed this discussion on 07 May, 2013 02:04 AM.

  3. Mike Vosters re-opened this discussion on 07 May, 2013 02:25 AM

  4. 2 Posted by Mike Vosters on 07 May, 2013 02:25 AM

    Mike Vosters's Avatar

    This comment was split into a new private discussion: PayPal Partial Refund Error

    Thanks for the quick reply! It saved just fine now.

    However, I'm trying to refund a few users who signed up in that window and
    its not allowing me to do so. Wanted to see if this was a related issue?

    Getting this error.
    "Refund failed."
    "(401:2004) The gateway does not support the requested action."

  5. Support Staff 3 Posted by Marc Guyer on 07 May, 2013 12:10 PM

    Marc Guyer's Avatar

    That's a PayPal error. The message is: "Partial refunds are not supported".

  6. Jess Pendley closed this discussion on 21 Nov, 2013 07:39 PM.

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