Bug on a hosted payment page: Use Contact Information
When user opens page with predefined paid plan_code, checkbox
"Use Contact Information" already selected, but paypal fields first
and last name are empty.
So user thinks that his contact info from the left will be used for
PayPal and presses "Continue to PayPal". And gets error.
It should be
either
unchecked checkbox by default
or
prefilled fields from Contact Information (if it is not empty)
or
noerror, use Contact Information on submit (if checkbox is true and
ContactInfo is not empty)
And
Please, make label for this checkbox clickable.
Screen_shot_2011-05-26_at_1.04.04_AM.png
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Support Staff 1 Posted by Marc Guyer on 01 Jun, 2011 04:11 PM
Hi again Ildar -- Again, we're unable to replicate this issue. It could be a javascript problem specific to your environment/browser. If you can replicate, please specify your details: OS, browser type/version, etc.
We did make the label clickable at your request. I'm surprised we missed that. Thanks for the suggestion!
2 Posted by ildar.abdulin on 02 Jun, 2011 06:18 AM
Thank you for the fix.
No, it wasn't my problem:
The first thing I did — tried in another browsers.
Now everything is ok.
Marc Guyer closed this discussion on 02 Jun, 2011 12:24 PM.