Multiple transaction hooks sent for PayPal echecks
I'm seeing some odd behavior and wanted to see what you recommend. It looks like if someone is billed and pays via a PayPal echeck, we are seeing lots of transaction hooks sent back for the same invoice. For example, it send back a APPROVED, then immediately a FAILED (PayPal echeck settlement failed). This seems to continue until the echeck eventually does work or CG gives up trying.
What I'm planning to do is log all FAILED, but only maintain one APPROVED row for that invoice id. If I get an approval hook, I'll just update the record. This way, I won't have duplicate approvals. Then I guess I'd need to look at the timestamp and only count it as approved if there is no failure after that date.
Is this the best way to handle this?
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Support Staff 1 Posted by Marc Guyer on 20 Feb, 2013 03:53 PM
Hi Justin -- Each of the hooks you're receiving after the initial approved hook are triggered by PayPal's IPNs. The status of an echeck transaction can change over time. CG receives an IPN for each status change. All echeck transactions are initially approved. There's no way to know anything else until a subsequent IPN is received.
Jess Pendley closed this discussion on 21 Nov, 2013 07:34 PM.