500: An unexpected error occured. Please try again later.
i have not been able to set up my account
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Support Staff 1 Posted by Marc Guyer on 16 May, 2011 07:41 PM
Hi Marc -- We just noticed that error in our logs. It seems that there was a bug when trying to save a subdomain for hosted pages as empty string.
That error should now be fixed. Thanks for reporting it!
Please let us know if you have further problems.
2 Posted by Marc Haskelson on 16 May, 2011 07:49 PM
1.Do you have any experience connecting up with Highrise.
2. If have a need to bill a second amount that is different than the first. A multi location discount do you have an option.
Marc
Marc Haskelson
516 398 3596
Support Staff 3 Posted by Marc Guyer on 16 May, 2011 10:18 PM
We sure do but CG doesn't currently do it.
Hmm... Not exactly sure what you're getting at here. CG is quite flexible. I'm sure you can do what you want. Can you elaborate?
4 Posted by justin on 16 May, 2011 10:28 PM
I'm still receiving this 500 error when I try to update any https://cheddargetter.com/admin/hosted-settings page excluding Preferences.
Justin
Support Staff 5 Posted by Marc Guyer on 16 May, 2011 10:44 PM
Sorry about that little bug -- It should be fixed now.
6 Posted by Marc Haskelson on 16 May, 2011 10:45 PM
Can I just do a global export csv file or do you have nay ideas to keep High Rise and CG in synch?
When we have a multi location customer the first site is 1500 each additional site is 750. Is there a way to do this? Manual would be ok
as well.
Support Staff 7 Posted by Marc Guyer on 17 May, 2011 03:53 PM
Yes, you can just pull a CSV whenever you want to update HR.
You could do that in a couple of ways. I don't know your business entirely but I think I'd suggest using the flat fee on the plan at 1500. Then a tracked item for "additional sites" with an overage amount of 750. Have you seen the tracked items docs? http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-basics
8 Posted by The Guard Sales on 22 Nov, 2011 02:59 PM
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adam closed this discussion on 22 Nov, 2011 04:01 PM.