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State field not populating on Hosted Payment Page

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Frank Koehl

06 Feb, 2013 09:11 PM

When I redirect customers to the Hosted Payment Page, I pass in full address details. All of the values populate in the associated boxes with the exception of the State/Province dropdown, which stays empty.

Looking at the source, there's a hidden input called subscription-ccState, followed by the select element....

<input type="text" name="subscription[ccState]" id="subscription-ccState" value="NJ" class="text ccState required" />               
<select name="subscription[ccStateUS]" id="subscription-ccStateUS" class="select hide ccState">
. . .

In this example, I passed ccState=NJ to the URL, so the hidden field is correct, the associated select just doesn't display the proper value.

1. Support Staff 1 Posted by Marc Guyer on 12 Feb, 2013 10:48 PM

   

   Hi Frank -- Thanks for reporting this and the detail. The Canadian and US states select is a relatively new feature that broke pre-populating the state. We've just released a fix. Let us know if you have any further trouble.

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2. 2 Posted by Frank Koehl on 13 Feb, 2013 08:46 PM

   

   Sorry, I'm still seeing the same behavior.

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3. Support Staff 3 Posted by Marc Guyer on 13 Feb, 2013 11:17 PM

   

   Can you give me a link? Could it be cached in your browser? It was a javascript change...

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4. 4 Posted by Frank Koehl on 14 Feb, 2013 02:06 PM

   

   Cleared cache, tried several browsers, and several different computers to make sure.

   Here's a test link:

   https://windchime-dev.chargevault.com/update?method=cc&key=b610...

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5. Support Staff 5 Posted by Marc Guyer on 14 Feb, 2013 02:18 PM

   

   Thanks Frank -- Sorry for the hassle. It had only been fixed on the create page. It's fixed on update now, too.

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6. 6 Posted by Frank Koehl on 14 Feb, 2013 06:32 PM

   

   There we go!

   Sorry, the difference between the create and update versions didn't even dawn on me.

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7. Support Staff 7 Posted by Marc Guyer on 14 Feb, 2013 06:44 PM

   

   No prob. It's an architecture flaw of our own that the mechanism for prepopulating the fields is different for each. Thanks again for the report.

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8. Marc Guyer closed this discussion on 14 Feb, 2013 06:44 PM.