CheddarGetter billing date

Will's Avatar

Will

11 Apr, 2011 07:05 PM

Hello,

I have a question about the way CheddarGetter handles billing. When I already have a user set up on a plan and them make a change to that plan (such as adding a traceable item) CheddarGetter just tags the cost on to next months bill instead of billing them right away. I want to bill them immediately. How can I do this?

Thanks...

  1. Support Staff 1 Posted by Marc Guyer on 11 Apr, 2011 07:09 PM

    Marc Guyer's Avatar

    Checkout the KB article on the subject:

    http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-chan...

    You can set your plans to prorate. Is that what you're looking for?

    You also have full control over the next bill date. You could even set it to bill immediately as a way to override the default behavior.

  2. 2 Posted by Will on 11 Apr, 2011 07:23 PM

    Will's Avatar

    Yes, prorating is exactly what I'm looking for. How do I set up my plans to do that?

    Thanks,

    Will

  3. Support Staff 3 Posted by Marc Guyer on 11 Apr, 2011 09:22 PM

    Marc Guyer's Avatar

    You'll see the options on the plan edit form. There's more info about those options at the bottom of this article:

    http://support.cheddargetter.com/kb/pricing-plans/pricing-plan-basics

  4. Dean closed this discussion on 16 Jan, 2013 04:26 PM.

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