Stop Billing

Shane S's Avatar

Shane S

18 Feb, 2011 12:22 AM

Do you offer the ability to have a customer cancel but allow their memebership run til the end of the period they already paid for? So they can continue to access their benefits until the end of their term?

For example, I bill someone $5 per mo. On day 15 of Month 4 they cancel. I would like their access to stay active until the end of the month. Is this possible?

  1. Support Staff 1 Posted by Marc Guyer on 18 Feb, 2011 12:29 AM

    Marc Guyer's Avatar

    Not currently but the feature is on our todo list. Implementation would be fairly trivial. We would simply post-date the cancellation. When calling the cancel method of the api, you would simply specify a date in the future. In your case, a date equal to a second or two prior to the end of the billing period.

  2. Dean closed this discussion on 16 Jan, 2013 04:08 PM.

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