Hello
I've a client who is based in Australia and his credit card info is also for Australia.
When i added the client i got the following error message
(422:6001) The transaction was declined due to AVS mismatch
Is it because his credit card address is based in Australia.
Looking forward to hearing from you.
Kalpesh
#1 Posted by Marc Guyer Support staff on 25 Nov, 2010 03:39 PM
That is correct but it can be fixed. Are you using authorize.net?
#2 Posted by kguard on 25 Nov, 2010 03:41 PM
Yes, i am using authorize.net
On Thu, Nov 25, 2010 at 9:39 AM, Marc Guyer <
[email blocked]<tender%[email blocked]>
> wrote:
#3 Posted by Marc Guyer Support staff on 25 Nov, 2010 03:44 PM
Change your AVS settings to accommodate non-us cards.
http://support.cheddargetter.com/faqs/getting-started-19/configuring-authorizenet
#4 Posted by kguard on 25 Nov, 2010 11:02 PM
I change the setting. I am still getting the same error message.
On Thu, Nov 25, 2010 at 9:44 AM, Marc Guyer <
[email blocked]<tender%[email blocked]>
> wrote:
#5 Posted by Marc Guyer Support staff on 25 Nov, 2010 11:53 PM
Can you send a screenshot of what you changed the settings to?
#6 Posted by kguard on 28 Nov, 2010 12:43 AM
Here is the screenshot.
On Thu, Nov 25, 2010 at 5:53 PM, Marc Guyer <
[email blocked]<tender%[email blocked]>
> wrote:
#7 Posted by Marc Guyer Support staff on 29 Nov, 2010 04:41 PM
I see that you have that cut pretty wide open. However, this transaction is still being declined for AVS mismatch, so my next suggestion is to determine the AVS response code for the transaction that is being declined. It will be one of the letters as shown in your screenshot.
Dean closed this discussion on 16 Jan, 2013 03:01 PM.