Unable to change or update pricing plan

Ave's Avatar

Ave

23 Nov, 2010 01:06 AM

Hi,

I have a problem. When I try updating a plan using your interface, it doesn't actually change the plan and keeps it the same.

  1. 1 Posted by Ave on 23 Nov, 2010 01:21 AM

    Ave's Avatar

    Got it. The customer had a tracked item in their plan. As soon as I set those to zero, I was able to update the plan.

  2. Support Staff 2 Posted by Marc Guyer on 23 Nov, 2010 09:11 PM

    Marc Guyer's Avatar

    Hmm... There appears to be a problem with the flash messaging under this scenario. Can you please describe in detail what you were attempting? We'll look into it and remedy the messaging issue for the future.

  3. Dean closed this discussion on 16 Jan, 2013 03:01 PM.

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