Unable to update plans using hosted pages

Mike Vosters

11 Nov, 2012 03:31 AM

Hey I am trying to update a user from one plan to the other, by sending him to the following url:

https://[domain].chargevault.com/update?key=[key]&code=[code]&planCode=PLUS_MONTHLY&method=cc

But for some reason even after the user goes through the whole payment process the user's subscription plans don't change. To put it simply, user is subscribed to PRO_MONTHLY,($9.99) and I want him to subscribe to PLUS_MONTHLY($14.99) but I am unable to do so by sending the user to /update.

Can you please tell me what's going wrong here?

  1. #1 Posted by Marc Guyer Support staff on 11 Nov, 2012 01:59 PM

    Hi Mike -- I took a look at your testing account config. These two config options are mutually exclusive:

    Disallow pricing plan change on update page

    Disallow pricing plan change on update page when plan code parameter is passed in

    https://cheddargetter.com/admin/hosted-settings/preferences

  2. Dean closed this discussion on 23 Jan, 2013 05:29 PM.

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