An unexpected error occured when creating a new user account

will

27 Sep, 2010 03:45 PM

Hello,

Everytime I try to add a new user account I get an error saying "An unexpected error occured. Please try again later." Error id = 10578 and error code = 500. I had this working a few weeks ago, but now I keep getting this error. I've put my cheddar getter account back into simmulator mode and I'm still getting this error. I don't see it showing up in the error logs either. I've tried running charges using a real credit card and a dummy credit card number of 4111-1111-1111-1111. Neither worked.

Any ideas?

  1. #1 Posted by Marc Guyer Support staff on 27 Sep, 2010 11:49 PM

    This appears to be an authentication problem with your SMTP settings. Could your credentials have changed?

  2. Marc Guyer closed this discussion on 27 Sep, 2010 11:49 PM.

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