html in Credit Card fields breaks transactions

Daniel Richter's Avatar

Daniel Richter

14 Jul, 2010 08:44 PM

Hey CG Team,

just FYI, I've had a customer which had historically "dirty" data - there was a <b> tag before his name - and this caused the gateway to spit back an error. The Aux code I got from the CG api was 1002 - which is fine, but what was odd is that this error did not get logged in the error report list in the CG admin area. I know this is an edge case that's a fault on our end, but I thought you might look into why it's not being logged properly on your end.


  1. Support Staff 1 Posted by Marc Guyer on 14 Jul, 2010 08:58 PM

    Marc Guyer's Avatar

    We'll get that fixed. Thanks very much for the report!

    1002's are 500's which we log but we don't expose the logging of 500's.

  2. Marc Guyer closed this discussion on 14 Jul, 2010 08:58 PM.

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