One-time invoices are not allowed on a canceled subscription

oleg.ermakov's Avatar


15 May, 2012 04:27 AM


I've created test account as a developer and going to subscribe on payment account as soon site will be ready for production.

But for a while I can not create one time invoice for new users.

I've started getting following error "One-time invoices are not allowed on a canceled subscription" .

Could you explain this situation?

Thanks, Oleg.

  1. 1 Posted by adam on 15 May, 2012 02:50 PM

    adam's Avatar

    Hi Oleg,

    If you are trying to process a one-time transaction, the customer needs to have an active subscription. If they are in either a cancelled or "Paypal pending" state you will not be able to process one-time transactions.


  2. Dean closed this discussion on 22 Jan, 2013 10:35 PM.

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