Issuing Charge/Discount

Daniel Richter

10 Jul, 2010 12:38 AM

Hi CG Team,

I'm trying to issue a negative charge (as a discount), and when I submit the popup form, I get an alert window popping up saying "This form has already been submitted". This alert keeps coming back, and I have to close my browser to break free. Let me know if I can provide any more info on this.

Using: FF 3.6.6 on windows.

Thanks,
Daniel

  1. #1 Posted by Marc Guyer Support staff on 10 Jul, 2010 04:22 AM

    Can you consistently replicate this? Is the credit ever added?

  2. #2 Posted by Daniel Richter on 10 Jul, 2010 04:35 AM

    The credit is not created. And yes, it's reproducible. Even trying to submit the empty form triggers it before validation kicks in.

    Thanks for looking into this. Let me know if I can assist with more info.

    Daniel

  3. #3 Posted by Marc Guyer Support staff on 11 Jul, 2010 09:18 PM

    Hmm... We were unable to replicate this behavior in FF 3.6.3 on mac. We did, however, identify an obscure UI bug that seems to be unrelated. We've deployed a patch for a fix to that particular problem. Please try again with a fresh browser and let us know if you can still replicate. Also, please let us know if you can replicate in a browser other than FF.

  4. #4 Posted by Daniel Richter on 13 Jul, 2010 06:31 PM

    Hey Marc,

    seems like you've hit it - works now. Also, it was working in IE.

    Thanks, rock on.
    Daniel

  5. #5 Posted by Marc Guyer Support staff on 14 Jul, 2010 12:25 PM

    Thanks for the confirmation, and the report!

  6. Marc Guyer closed this discussion on 14 Jul, 2010 12:25 PM.

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