Issuing Charge/Discount

Daniel Richter's Avatar

Daniel Richter

10 Jul, 2010 12:38 AM

Hi CG Team,

I'm trying to issue a negative charge (as a discount), and when I submit the popup form, I get an alert window popping up saying "This form has already been submitted". This alert keeps coming back, and I have to close my browser to break free. Let me know if I can provide any more info on this.

Using: FF 3.6.6 on windows.


  1. Support Staff 1 Posted by Marc Guyer on 10 Jul, 2010 04:22 AM

    Marc Guyer's Avatar

    Can you consistently replicate this? Is the credit ever added?

  2. 2 Posted by Daniel Richter on 10 Jul, 2010 04:35 AM

    Daniel Richter's Avatar

    The credit is not created. And yes, it's reproducible. Even trying to submit the empty form triggers it before validation kicks in.

    Thanks for looking into this. Let me know if I can assist with more info.


  3. Support Staff 3 Posted by Marc Guyer on 11 Jul, 2010 09:18 PM

    Marc Guyer's Avatar

    Hmm... We were unable to replicate this behavior in FF 3.6.3 on mac. We did, however, identify an obscure UI bug that seems to be unrelated. We've deployed a patch for a fix to that particular problem. Please try again with a fresh browser and let us know if you can still replicate. Also, please let us know if you can replicate in a browser other than FF.

  4. 4 Posted by Daniel Richter on 13 Jul, 2010 06:31 PM

    Daniel Richter's Avatar

    Hey Marc,

    seems like you've hit it - works now. Also, it was working in IE.

    Thanks, rock on.

  5. Support Staff 5 Posted by Marc Guyer on 14 Jul, 2010 12:25 PM

    Marc Guyer's Avatar

    Thanks for the confirmation, and the report!

  6. Marc Guyer closed this discussion on 14 Jul, 2010 12:25 PM.

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