when customers cancel from inside paypal are they promptly billed all outstanding overages?

camerongarvie's Avatar

camerongarvie

24 Feb, 2012 12:53 PM

Or do we take that hit?

  1. Support Staff 1 Posted by Marc Guyer on 24 Feb, 2012 02:23 PM

    Marc Guyer's Avatar

    Hi Cameron -- It's not possible to bill someone via PayPal account if they've canceled the billing agreement from within their PayPal account.

  2. 2 Posted by Cameron on 24 Feb, 2012 03:03 PM

    Cameron's Avatar

    So a customer could sign up, run a large amount of overages, and then cancel before the end of the month and never pay, correct?

  3. Dean closed this discussion on 18 Jan, 2013 10:05 PM.

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