Home → Problems →

How do i know the Grace duration

• Edit

harikishore00

10 Feb, 2012 11:52 AM

Hi,

I want to know the Grace duration of users subscribed plan.
E.g. Suppose user subscribed for X plan then how i know the grace duration of that plan X??

1. Support Staff 1 Posted by Marc Guyer on 10 Feb, 2012 02:37 PM

   

   Hmm -- Not sure I understand what you mean by "Grace duration". If you mean the time elapsed before the first bill, that's easy. You can get the initialInvoiceBillingDatetime for the plan to determine when it is (based on the moment of the API call). Or you can calculate it yourself based on the initialBillCount and initialBillCountUnit.

   Does that answer your question?

   • Edit

2. 2 Posted by harikishore00 on 10 Feb, 2012 06:24 PM

   

   Thanks Marc for your reply.

   No, my concern about Grace Duration is the number of days subscription valid, after subscription next billing date and CG unable to charge due to any reason.

   • Edit

3. Support Staff 3 Posted by Marc Guyer on 13 Feb, 2012 03:34 PM

   

   I see -- CG retries declined payments every 2 days for a total of 5 attempts. So, the time between the first attempt and the last is 8 days. After 5 declined payments, the subscription is auto-cancelled.

   If a subscriber's payment method is expired (or a payment method is otherwise not available) at billing time, they are auto-canceled immediately.

   • Edit

4. Dean closed this discussion on 18 Jan, 2013 09:38 PM.