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Clearing Customer Payment Method

Ran Cohen's Avatar

Ran Cohen

01 Apr, 2020 07:50 AM

Hi,

When user payment method is External, Trying to move the Payment Plan to 'No Payment Method' is not working. the customer stays with Extenral Payment Method. Can you advise.

Rn

  1. Support Staff 1 Posted by Matthew on 02 Sep, 2020 07:26 PM

    Matthew's Avatar

    Hey Ran!

    At Cheddar, we have a commitment to providing our clients with reliable support and we apologize for not getting back to you as fast as we should have. I have been assigned with following up on support requests that were left open and to find a solution.

    Were you still having issues changing external payment methods?

    Thanks,

    • Matthew from Cheddar

  2. Matthew closed this discussion on 18 Sep, 2020 06:31 PM.

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