NMI new account

Susan Bushong's Avatar

Susan Bushong

23 Jan, 2019 04:41 PM

Trying to run credit cards through my booking system, will not except transaction without address field. was told that it was disabled, still not working. Any help would be greatly appreciated. Susan

  1. Support Staff 1 Posted by Meghan Turner on 23 Jan, 2019 04:54 PM

    Meghan Turner's Avatar

    Hi Susan,

    Just to make sure we're on the same page, this is customer support for Cheddar, a subscription billing platform, not NMI. Do you have a Cheddar account? I'm not seeing that your email address is linked to any user accounts in our system, but let me know if you think you have an account and I'll take another look.

    If you'd like to get in touch with NMI support, their contact information can be found here https://www.nmi.com/about/contact.


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