Hi. Your website was very slow (seems to improved as I'm writing this) and a customer charge failed (/customers/new/productCode/ returned 500). There is no errors in your error log, so I'm not sure why it failed. I've likely lost that sale, can you please let me know what happened?
Site is very slow and API giving me 500 errors
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#1 Posted by adam on 11 Jan, 2012 07:41 PM
Dave,
We experienced an unexpected outage today. The system is back functioning normally. We have determined and fixed the issue, and will post an explanation very soon.
Adam
Dean closed this discussion on 18 Jan, 2013 04:06 PM.