Promo Codes on Plan Changes

James Kappen's Avatar

James Kappen

Jun 19, 2013 @ 05:46 PM

Hey Marc,

Quick scenario:

I have the basic trial and and a basic paid plan that they convert over to.
If I have a promo code that I want them to put in during trial signup, can
it automatically be applied over to the paid plan as they convert over?

Thanks,

  1. Support Staff 1 Posted by Marc Guyer on Jun 19, 2013 @ 06:00 PM

    Marc Guyer's Avatar

    Hi James --

    I have the basic trial and and a basic paid plan that they convert over to. If I have a promo code that I want them to put in during trial signup, can it automatically be applied over to the paid plan as they convert over?

    Yes, though if the promo lasts for a finite period of time, the time spent on the trial will be included in the promo period. If it's a perpetual discount, no worries.

  2. 2 Posted by James Kappen on Jun 19, 2013 @ 06:04 PM

    James Kappen's Avatar

    Awesome! Thats good news.

    We were hoping that this was the answer.

    Thanks Marc,

  3. Marc Guyer closed this discussion on Jun 19, 2013 @ 06:19 PM.

  4. Dean re-opened this discussion on Jun 24, 2013 @ 06:45 PM

  5. 3 Posted by Dean on Jun 24, 2013 @ 06:45 PM

    Dean's Avatar

    Hi James -- Good questions here! Do you mind if I make this a public thread so the community can benefit from your query? I'll remove all private information, of course.

  6. 4 Posted by James Kappen on Jun 24, 2013 @ 06:53 PM

    James Kappen's Avatar

    Ya,

    No problem.

  7. Dean closed this discussion on Jun 24, 2013 @ 07:05 PM.

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