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Non-cc payments and invoices

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Slav Ivanyuk

Mar 26, 2013 @ 01:03 PM

Is it possible to create a invoice or perhaps even recurring subscription, but not charge CC on file? This would help us track all subscription payments, even if user chooses to pay by check, in one place - specifically CG, as well as make sure account gets suspended correctly for nonpayment (when we don't mark bill as paid in CG for specific customer).

Is this scenario supported?

1. 1 Posted by Slav Ivanyuk on Mar 30, 2013 @ 12:02 AM

   

   Any word on this? Thank you.

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2. Support Staff 2 Posted by Marc Guyer on Apr 01, 2013 @ 12:40 PM

   

   Hi Slav -- We're working on a way to use the Subscription Billable hook to trigger an AP event. That hook would need to be received by a listener outside CG for further processing. For example, you could record an payable invoice in your accounting software automatically or via a manual process.

   We're working on a way to use existing pricing plans to do this. However, it's possible that you could do this today via a free pricing plan. This works well for typical subscription models. I couldn't get a good understanding of your billing model from your current pricing plan config so I'm not sure how to advise you without further information. Can you explain your model in some detail?

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3. 3 Posted by Slav Ivanyuk on Apr 01, 2013 @ 03:28 PM

   

   Well, basically I have paid subscription, I might or not have CC on record.

   I would like to do two things:

   • record one-time non-CC payments that I receive possibly by check for different reasons (for example for consulting). Even if I have their CC I might still get checks.
   • keep track of subscription without having a CC. For example by agreement a client needs to pay $500/month. I'd like to be notified that he's due to pay and record that he did pay to expand his subscription. But if he does not pay (and I do not mark that I received the payment) his subscription would get disabled (as normally).

   Does this answer your question?

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4. Support Staff 4 Posted by Marc Guyer on Apr 05, 2013 @ 12:50 PM

   

   record one-time non-CC payments that I receive possibly by check for different reasons (for example for consulting). Even if I have their CC I might still get checks.

   You can do this simply by adding a custom credit to the invoice in the amount of the check payment.

   keep track of subscription without having a CC. For example by agreement a client needs to pay $500/month. I'd like to be notified that he's due to pay and record that he did pay to expand his subscription. But if he does not pay (and I do not mark that I received the payment) his subscription would get disabled (as normally).

   To do this you need to use a free copy of the pricing plan with the same settings except no flat recurring charge and no item overage charges. Anyone who pays offline should be subscribed to that plan. Then, you need to manage the accounts payable event externally. In CheddarGetter, the subscription will be forever active unless it's manually canceled.

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5. 5 Posted by Slav Ivanyuk on Apr 05, 2013 @ 01:42 PM

   

   Marc, thank you! The only thing is, if I create a free plan there's no easy way for me to see my monthly income from that free plan. I guess I could use plan description for that... Still, wouldn't be as convenient.

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