Subsequent cancellation of PayPal preapproval leads to 404 error
We're seeing some weirdness on our production account where using the "Cancel preapproval and return to XYZ Inc" link can result in a 404 page.
When clicked during creation the cancel link returns to:
portal.chargevault.com/ create
/cancel?code=...&key=...
which works fine (preapproval required, would you like to try again? etc..)
If however the customer tries again (by using the reactivation
link sent out by default in the cancel email template for example)
and chooses to cancel the preapproval again we get a redirect
to:
portal.chargevault.com/ update
/cancel?code=...&key=...
which seems to be a 404:Resource not found
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1 Posted by Dean on Sep 04, 2013 @ 04:57 PM
Hi Viktor -- Apologies for the slight delay. We'll be looking into this further today. Are you still experiencing the same issues?
2 Posted by vkun on Sep 04, 2013 @ 08:45 PM
Thanks.
Yup, still 404.
3 Posted by Dean on Sep 05, 2013 @ 10:13 PM
Ok Viktor, thanks. I'm ticketing this for our dev team to replicate and investigate.
Best,
Dean