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Derek Nelson

01 Jul, 2015 06:49 PM

This is driving me crazy all I want to do is find out how many people signed up between two dates and I cannot acheive this in the GUI

1. Support Staff 1 Posted by Marc Guyer on 01 Jul, 2015 06:55 PM

   

   I'll help. What is the date range you're looking for?

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2. 2 Posted by Derek Nelson on 01 Jul, 2015 06:57 PM

   

   Hi Marc,

   1st June - 3oth June 2015

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3. Support Staff 3 Posted by Marc Guyer on 01 Jul, 2015 07:17 PM

   

   Here's a search:

   https://cheddargetter.com/admin/customers/search/orderBy/createdDat...

   You can see the "found 36" at the bottom.

   Unfortunately, sometimes the search won't tell you the count when it's too high. In that case, there is a workaround when you want just a count: this is not yet documented (or officially supported) but there's a JSON response that will give you just a count for any date range. It's what the dashboard uses internally to show the "signups" number in the activity on the dashboard:

   https://cheddargetter.com/json/report/customers-count-new/startDate...

   Down the road, we'll have drill-down reports for various dashboard elements including signup count where you'll be able to do what you're asking here among other things like grouping by paid/free, market source, etc.

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4. 4 Posted by Derek Nelson on 01 Jul, 2015 07:20 PM

   

   Ok thanks...its quite important to know how amny signed up to a plan and howe many cancelled and as you have noticed there is no way to do that. Love you all though....

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5. Derek Nelson closed this discussion on 01 Jul, 2015 07:22 PM.

6. Marc Guyer re-opened this discussion on 01 Jul, 2015 07:46 PM

7. Support Staff 5 Posted by Marc Guyer on 01 Jul, 2015 07:46 PM

   

   Ok thanks...its quite important to know how amny signed up to a plan and howe many cancelled and as you have noticed there is no way to do that. Love you all though....

   This can all be achieved with the search, so there is a way to do that ... Maybe I'm confused. Is there something you need that can't be done?

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8. Derek Nelson closed this discussion on 04 Jan, 2016 05:56 PM.