tag:support.getcheddar.com,2009-06-01:/discussions/questions/23-only-for-recurring-paymentsCheddar: Discussion 2018-04-11T18:03:19Ztag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-21T23:13:52Z2009-09-21T23:13:57ZOnly for recurring payments?<div><p>Is Cheddar Getter only for recurring payments? Or can it be used
to process one-time payments as well? I guess I'm confused about
things because it requires you to enter set products, but our
business does not always have set products. Some times we just need
to bill someone for a one-time payment. Just curious how that works
with the system (or if it even works at all). Thanks.</p></div>Russell Tannertag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-22T14:23:55Z2009-09-22T14:23:55ZOnly for recurring payments?<div><p>We have a one-time feature in development right now. Every
customer must be subscribed to a monthly plan (but it can be a
"free" one) and then you can run a one-time transaction for the
customer.</p></div>Marc Guyertag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-22T18:23:52Z2009-09-22T18:23:52ZOnly for recurring payments?<div><p>I suppose I could be a bit clearer... CG, at the heart, is a
recurring billing system where customers' subscriptions can
accumulate charges over time and they are billed for the charges at
the end of the payment cycle. In other words, you can have a
one-time "charge" that is added to the customer's next invoice.
They will then be billed at the end of the current period for that
charge as well as any other charges that occurred during the
period.</p>
<p>An analogy for this process: You render service for a customer
and send them a bill. They then remit payment at the end of the
month. The only difference about this is that you know you'll get
paid because you have the customer's credit card
information.<br></p>
<p>Another advantage to this system is a per-transaction fee
savings. With CG, you will only pay a maximum of one
per-transaction fee to the gateway and merchant account provider
per customer per payment period. This can be quite significant if
you otherwise would have several transactions per period.</p>
<p>That might shed some light -- I could help more if I had more
information about the nature of your business and how you charge
for goods and services.</p></div>Marc Guyertag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-22T18:38:13Z2009-09-22T18:52:56ZOnly for recurring payments?<div><p>Thanks for the information. Let me give you a little bit of
background on how we're going to be using the system. We have a web
development company. We provide optional hosting to our customers.
There are various tiers of hosting, ranging from $10/month to
$90/month. There are also several hosting add-ons (optional) that
range from $3-5 / month.</p>
<p>Most of our hosting plans will be fixed. However, we
occasionally make exceptions to the monthly hosting cost (we might
shave a few bucks off the monthly fee in order to get the
business). How are exceptions like that handled in the Cheddar
system? If we told a $90/month hosting customer that we would give
it to them for $85/month, would we have to create a completely
separate plan for that one customer? Or is there a way of making
exceptions within a plan?</p>
<p>We're also curious how Tracked Items work. Because we offer the
optional add ons, would those be considered Tracked Items? If so,
how are they set up and what would we put in the Quantity Included,
Overage Amount, and Is Periodic fields?</p>
<p>And lastly, we're confused about the difference between a
"Product" and a "Pricing Plan."</p>
<p>Thanks a lot for your help.</p>
<p>Russell</p></div>Russell Tannertag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-22T20:30:15Z2009-09-22T20:30:15ZOnly for recurring payments?<div><p>The <a href=
"http://support.cheddargetter.com/faqs/pricing-plans/pricing-plans">
Pricing Plans</a> and <a href=
"http://support.cheddargetter.com/faqs/getting-started-19/quick-start-guide">
Quick Start Guide</a> Knowlege Base articles should help with many
of your questions. I'll address some options for your specific
model:</p>
<blockquote>
<p>There are various tiers of hosting, ranging from $10/month to
$90/month. There are also several hosting add-ons (optional) that
range from $3-5 / month.</p>
</blockquote>
<p>Ok this is pretty simple, but I'm going to add a bit of
complexity so you can get a sense of the flexibility:</p>
<p>You'd have the hosting packages tiered at say, $10/mo, $50/mo
and $90/mo. Say you have an analytics add-on. For the $10 plan, the
add-on is $4. For the $50 plan, the add-on is $3. For the $90 plan,
analytics is included. So, you'd create a tracked item called
"Analytics". Then, in the $10 plan, you'd set the quantity included
to zero, the overage amount to 4.00 and the periodic checkbox
should be unchecked. The same goes for the $50 plan except you'd
set the overage amount to 3.00. For the $90 plan, you'd set the
quantity included to one (1) and the overage amount to
zero.<br></p>
<p>When someone signs up for the $10 or $50 plan and they chose to
get the analytics, you would set the customer's current item
quantity usage to one (1) for the analytics item. Say, for example
you charge for the analytics add-on per hosted domain. You would
just keep incrementing the item quantity usage for the analytics
item for each hosted domain and CG would charge for the item
accordingly.</p>
<blockquote>
<p>And lastly, we're confused about the difference between a
"Product" and a "Pricing Plan."</p>
</blockquote>
<p>A product is just the name of your company or service -- this is
your main account. A pricing plan is a set of rules for charging
for your service. You can have many pricing plans for different
pricing options for your service.</p></div>Marc Guyertag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-26T07:14:45Z2009-09-27T23:07:30ZOnly for recurring payments?<div><p>So we have a service that may have a percentage transaction fee
that is different for each plan and that is calculated each month
by us. Would that amount be able to be passed uniquely for each
customer and added on to their recurring monthly fee?<br></p>
<p>Can this be done now or will this be addressed by the one-time
charge feature that you share is in development be able to address
say a monthly per-transaction fee? If the latter is there any eta
you feel comfortable sharing?</p></div>sethtag:support.getcheddar.com,2009-06-01:Comment/3918492009-09-27T22:27:15Z2009-09-27T22:27:15ZOnly for recurring payments?<div><p>Seth -- You can add a custom charge to a customer's invoice at
any time. So, when you calculate it each month, you'd just add it
to the customer's invoice.</p>
<p>You might also be able to creatively use tracked items so that
you don't need to perform this calculation for each customer each
month. If you'll explain in detail what this charge is and how it's
calculated for each plan, I might be able to come up with an easy
solution for you.</p></div>Marc Guyer