tag:support.getcheddar.com,2009-06-01:/discussions/questions/22705-transaction-appearance-on-credit-card-statementsCheddar: Discussion 2018-04-12T21:41:38Ztag:support.getcheddar.com,2009-06-01:Comment/389694672016-01-20T20:10:18Z2016-01-20T21:01:21ZTransaction appearance on credit card statements<div><p>Hello, I head tech development for a small group of
subscription-based services. Customers know the services by
different brands, depending on their locale, their language, and
which version of the service they are using. If I use Cheddar
Getter, how will the transactions appear on their account?</p>
<p>The parent tech division is SYGNAL, but the customers won't
recognize that, and we want them to see the specific product brand
they are purchasing so we don't get accidental chargebacks.<br>
e.g.</p>
<p>BROJO Silver Membership<br>
Studio 7 Inner Circle</p>
<p>What is it that appears in the credit card description?<br>
Is it the company name, Product name, Pricing Plan, or some
combination?</p></div>Michael Wellstag:support.getcheddar.com,2009-06-01:Comment/389694672016-01-21T15:58:23Z2016-01-21T15:58:23ZTransaction appearance on credit card statements<div><p>Typically, the descriptor for credit card statements is defined
by the merchant account; therefore, each of these services will
need a separate merchant account if you would like the descriptors
to be different. With that said, a CG product account can only be
connected to one merchant account, so you would want a product
account for each service as well.</p></div>Drew Songer